Housekeeping Supervisor | Homewood Suites by Hilton Daytona Beach Speedway-Airport
About The Position
Shaner Hotels has an exciting opportunity at our newest portfolio addition, the 94-room Homewood Suites by Hilton Daytona Beach Speedway-Airport. Located directly next to the world-renowned Daytona International Speedway and within walking distance of Daytona International Airport, our hotel places you right in the heart of one of Florida's most exciting destinations. With the energy of NASCAR, world-class events, and the vibrant Daytona Beach community right outside our doors, this is a unique opportunity to be part of a growing team and create memorable experiences for guests from around the world. Our Homewood Suites offers spacious accommodations, modern amenities, and the welcoming extended-stay experience guests expect from the Hilton brand. Whether you're beginning your hospitality career or looking for your next opportunity to grow, this is your chance to join a team where your talents can shine.
Requirements
- Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.
Nice To Haves
- Bilingual English/Spanish a plus.
Responsibilities
- Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
- Handle guest complaints ensuring guest satisfaction.
- Train and develop team members and ensure all required training is complete according to standards.
- Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
- Assist staff with their job functions to ensure optimum service to guests.
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
- Performs housekeeping, laundry, and houseperson functions whenever necessary.
- Other duties as assigned.
- Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise.
- Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
