Breakfast Attendant | Homewood Suites by Hilton Columbus/OSU

SHANER • Upper Arlington, OH

3d • Onsite

About The Position

The Breakfast Attendant is responsible for the setup, service, maintenance, and breakdown of the breakfast bar line. This role involves preparing specified food items, replenishing food, and serving guests courteously and efficiently in accordance with departmental quality standards and specifications. The attendant will also handle guest complaints, maintain cleanliness, observe safety and food handling procedures, and assist with inventories and maintenance schedules.

Requirements

• Minimum one year customer service experience
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed