Breakfast Attendant - Homewood Suites Carlisle, PA

Palette Hotels • Carlisle, PA

2d • Onsite

About The Position

The Breakfast Attendant is responsible for preparing, setting up, and replenishing a variety of food and beverage items, cleaning and maintaining kitchen and eating areas; greeting and serving guests.

Requirements

• Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
• Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
• Ability to communicate effectively verbally.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Basic knowledge of hotel operations or ability to learn quickly.
• Ability to work as a team player with all levels of associates.
• Dedicated, hard-working, self-motivated.
• Practice safety standards at all times.

Responsibilities

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for department.
• Performs a variety of food preparation duties, such as repairing hot and cold breakfast foods and drinks.
• Immaculately cleans and maintains kitchen, equipment, utensils, service and eating areas. Brews coffee, tea, etc.
• Operates cooking equipment.
• Orders supplies, puts up stock, and keeps records.
• Maintains Brand Standards and Health Department requirements.
• Responsible for setting up and replenishing all food items.
• Greets and serves guests as demand is needed.
• May be required to stock the bar; to assist with setup and breakdown of meeting rooms; and handle the refresh / coffee breaks.
• Remain highly visible and be readily available for guests at all times.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Use empowerment to exceed associate / guest expectations and resolve conflicts.
• Proper administration of key control.
• Willingness and ability to train new associates.
• Perform all shift checklist responsibilities.
• Support team members to ensure the team's entire workload is completed daily.
• Perform other duties as required.

Benefits

• Highly competitive salaries
• Outstanding health benefits
• Extensive training and development programs
• Promotion within the organization
• Positive team-based culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed