Housekeeping Supervisor

Concord Hospitality EnterprisesAtlanta, GA
$19 - $22Onsite

About The Position

The Housekeeping Supervisor will be responsible for overseeing housekeeping, laundry, and houseperson staff to maintain high standards of cleanliness and service. This role involves inspecting guest rooms and public areas, providing training and support to team members, and ensuring effective communication with guests and colleagues. The supervisor will also handle guest requests, resolve issues efficiently, maintain records, and ensure compliance with safety and sanitation procedures, all while leading by example with professionalism and integrity.

Requirements

  • Minimum of 1 year experience in a leadership/supervisor role in full-service hotels for Housekeeping required.
  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
  • Strong attention to detail and commitment to quality standards.
  • Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
  • Ability to motivate and lead a team to achieve success.
  • Actively engaged and passionate about your work.
  • Demonstrated professionalism and integrity in all responsibilities.
  • Must be available to work weekdays and weekends.
  • Applications submitted without a resume will not move forward.

Responsibilities

  • Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
  • Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
  • Provide training, guidance, and support to team members to foster success and professional growth.
  • Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
  • Respond promptly to guest requests and resolve issues with courtesy and efficiency.
  • Maintain accurate records and ensure compliance with safety and sanitation procedures.
  • Lead by example with professionalism, integrity, and a passion for hospitality.

Benefits

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
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