Housekeeping Supervisor

Northland Properties•Ottawa, ON

19d•Onsite

About The Position

The Housekeeping Supervisor, in the absence of the Executive Housekeeper, will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.

Requirements

Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
Superior time management and organizational skills
Strong interpersonal skills with an emphasis on leadership ability
Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
Knowledge of computers including MS Word, Excel and Internet
Knowledge of health and safety standards
Minimum 3 years housekeeping experience
Knowledge of laundry operations
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
Must be legally entitled to work in Canada

Responsibilities

In the absence of the Housekeeping Manager, you are responsible for the day-to-day operation of the Housekeeping Department
Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
Conduct guest room and public area inspections
When required, in the absence of adequate staffing levels, you will be required to clean rooms
Scheduling for Room Attendants, Public Area cleaners and Laundry staff in the absence of the HM and HS
Perform closing Supervisory duties in the absence of the HM and HS
Maintain proper lost and found procedures.
Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

Benefits

Competitive employee compensation package
Diverse employee schedules
Internal corporate career advancement
Rewards & Recognition
Discounted Hotel Stays for Team Members and Family & Friends rates
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
RRSP Matching
Milestone Rewards
Tuition Credit Program