Housekeeping Supervisor - Limelight Aspen

Limelight Hotels • Aspen, CO

1d

About The Position

The Housekeeping Supervisor helps maintain high levels of cleanliness in guest rooms and public areas through inspection, reporting, and cleaning. The supervisor also helps train and manage housekeeping staff and reports to the Housekeeping Manager. This is a regular full-time position at Limelight Aspen.

Requirements

• High school diploma or equivalent.
• Proficient knowledge of industry trends and best practices.
• Proficient knowledge of company policies and procedures.
• Detailed knowledge of internal processes, workflows, and decision-making protocols.
• Proficient knowledge of employee management strategies, performance evaluations, and conflict resolution techniques.
• Ability to mediate and resolve conflicts effectively to maintain team cohesion.
• Ability to assign tasks and responsibilities based on team members' strengths.
• Skills in coaching and mentoring team members.
• Proficiency in planning, managing, and executing projects within scope and deadlines.
• Ability to handle difficult customer interactions and ensure high levels of satisfaction.
• Ability to manage multiple priorities and projects simultaneously without sacrificing quality.
• Ability to communicate in English and Spanish.
• Ability to perform the physical functions described, with or without reasonable accommodation.

Nice To Haves

• Two years of management experience.
• Five years of housekeeping or cleaning experience.

Responsibilities

• Help train and manage housekeeping staff.
• Brief housekeeping staff on the day's events, occupancy, and cleaning focus.
• Provide housekeeping staff with the tools needed to complete cleaning assignments.
• Monitor the pace of housekeeping staff to ensure duties are completed on time.
• Prepare housekeeping boards identifying the cleaning focus of the day.
• Inspect guest rooms and public areas for cleanliness.
• Communicate with the front desk about early arrivals, late departures, and room requests.
• Stay informed about daily occupancy, departures and arrivals, events, VIP rooms, special requests, and guest reviews.
• Assist with cleaning guest rooms and public areas as needed.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance programs.
• Flexible spending account programs.
• Life insurance programs.
• Paid time off programs.
• Paid leave programs.
• 401(k) savings plan.
• Employee ski pass and dependent ski passes.
• Other company perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED