About The Position

Hocking Hills Lodge and Conference Center, located inside Hocking Hills State Park, is seeking candidates for the Housekeeping Supervisor position. This is an 81-room lodge with 40 cabins, a full-service restaurant/lounge, and banquet facilities for up to 200 guests. This role offers a great opportunity to be part of the newest State Park Lodges in Ohio, situated in one of the most visited State Parks in the country, requiring a high level of attention to detail and service. Join an exciting, team-building, and career-oriented work environment.

Requirements

  • Basic reading & writing skills
  • Communication skills
  • Basic computer knowledge using a Windows environment
  • Must be a friendly, outgoing “people” person with a good attitude and professionalism
  • Up to 6 months Housekeeping experience is required
  • Must be available day and evening shifts, weekends and holidays
  • Must be flexible and cooperative as a variety of tasks and job duties are assigned
  • Must be able to stand and walk for long periods of time
  • Ability to reach, wipe, push, fold and pull
  • Must be able to frequently bend/stoop and occasionally squat, and lift up to 50 lbs regularly
  • Must have sufficient mobility to perform tasks within production and service time frames established by the company
  • Must work well under pressure and exhibit patience daily

Responsibilities

  • Responsible for maintaining cleanliness of guest rooms, cabins, and public space by inspecting each area in a timely manner.
  • Make daily room/cabin assignments in the absence of the Executive Housekeeper.
  • Oversee all Housekeeping staff to include housekeepers, housepersons, laundry and public space attendants.
  • Inspects all rooms and cabins to ensure they meet the Company established standards of cleanliness in a timely manner.
  • Report to Housekeeping or Maintenance any damages or maintenance work immediately so as to ensure the next guest checks into a working room/cabin.
  • Inspect all public areas to ensure cleanliness after each shift.
  • Ensure all laundry is done and caught up during each shift.
  • Replace/restock unit levels as needed.
  • Update room status in Stay In Touch periodically throughout the day to keep the front desk agents updated on availability.
  • Pickup and ensure that lost and found items are logged promptly and accurately.
  • Perform any of the Housekeeping duties as needed.

Benefits

  • full medical, dental, vision plan available after 60 days
  • PTO after 1 year
  • Holiday Pay (including your birthday!)
  • 401(k) Retirement Savings Plan
  • Room, food & retail discounts
  • Ongoing Training and Career Development
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