Full-time Housekeeping Supervisor- AC Biltmore
About The Position
Schulte Hospitality Group is seeking a dynamic, service-oriented Housekeeping Supervisor to join our team at the AC Phoenix Biltmore! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package.
Requirements
- Minimum of two (2) years in leadership Housekeeping position
- Minimum of High School education
- Basic computer skills
- Ability to communicate effectively verbally and in writing
- Ability to exceed expectations of guests and team members
- Excellent time management skills
Nice To Haves
- post-high school education preferred
Responsibilities
- Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
- Ensure that all associates have proper supplies, equipment and uniform including nametag, gloves and goggles.
- Train associates on safety standards and enforce those standards on a consistent basis. Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents.
- Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning.
- Verifies and updates status of discrepant rooms throughout the shift.
- Randomly selects assigned rooms to ensure cleanliness.
- Perform opening and closing shift duties.
- Notifies GM and/or Chief Engineer of maintenance repairs necessary.
- Monitor cleanliness of hotel including parking lot and exterior entrances.
- Acts as Manager on Duty when required.
- Available to work nights, weekends, and holidays as necessary.
- Perform various other duties as assigned to meet business objectives
Benefits
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
