Housekeeping Supervisor

Easton's Group of Hotels Inc.•Mississauga, ON

12d•Onsite

About The Position

Four Points & Element Toronto Airport is a dual-branded property owned by Easton’s Group of Hotels. This new, eco-friendly hotel is a dual branded property that shares one building with the Four Points by Sheraton Toronto Airport. The fusion of our Marriott hotels allows guests to take advantage of extra amenities like an on-site café, Moment’s restaurant, an indoor pool and whirlpool, a patio for summer BBW’s and over 10,000 square feet of banquet space. Offering fully equipped kitchens, comfortable Westin heavenly beds and sustainable practices such as water filtration systems, shareable bikes and electric car charging stations, you have everything you need to be at your nest, whether you’re visiting Mississauga, Ontario, for a weekend getaway or an extended stay. The Easton’s Group of Hotels has grown into a major force in the hospitality and service industry across Canada Its flagship hotels include industry–renowned brands such as Marriott/Starwood, Hilton and IHG. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice. At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive. Accessibility & Accommodation: Four Points & Element Toronto Airport is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process. Should you require any accommodations during an interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.

Requirements

Minimum: High School Diploma or equivalent.
1-2 years of housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience.
Must speak fluent English.
Communication skills are utilized a significant amount of time when interacting with guests and employees.

Nice To Haves

Some college is an asset.

Responsibilities

Greet Assist with scheduling and room assignments to ensure proper coverage.
Monitor performance and recommend disciplinary action per company rules and policies. Alert management of potentially serious issues.
Ensure all staff is properly trained and have the tools and equipment to effectively carry out their duties.
Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
Assists in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for efficient operation of the department; assists with monthly linen and supply inventory.
Ensures the completion of the Housekeeper’s Report and communicates clean and available rooms to the Guest Services Department.
Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
Respond to guest complaints, and special requests and ensure corrective action is taken to achieve complete guest satisfaction.