Housekeeping Supervisor

Caesars Entertainment•Danville, VA

About The Position

Supervisory accountability for all team members for daily and long-term operations to include hiring, training, and developing employees, including coaching, mentoring and appropriate performance management up to and including separation.    Direct day-to-day operation of the Housekeeping Department.    Looks for and identifies ways to create a higher level of standards and procedures.    Responsible for enhancing and refining the departmental training program and supervisory structure.    Confer with supervisors to ensure maximum customer satisfaction and efficient utilization of workforce and facilities.    Handles guests concerns taking corrective action, as necessary.    Inspects facilities, services and equipment and recommends changes or improvements, as necessary.    Ensure that expenditure remains within established limits.     Delegate assignments to appropriate supervisors to accomplish tasks and provide developmental potential.    Maintain close work relationships with other department’s managers/supervisors to promote smooth, efficient operations.    Uses participate management techniques in daily operations to ensure an environment of proactive employee relations skills are used.   Promotes the use of feedback to continually look towards improving departmental efficiencies and cooperation.    Promote a positive work environment that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotability.    Provide training, orientation, and necessary levels of authority to guest contact employees that allow quality attention and follow-up to guest needs at a level that will attain targeted goals.   Adheres to departmental and company policies.   Report all needles, blood, and other bodily fluids found to Supervisor.   Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.   Ability to push up to 50 pounds daily for the duration of shift    Must complete assignments by time projected by leadership   Performs all other related and compatible duties as assigned.   Perform duties with cleaning chemicals and equipment including carpet/floor care.    Perform special projects assigned by Management    Ensuring high hygiene standards and guest satisfaction    Addressing guest queries and solving special requests    Making beds and providing clean sheets and towels    Abide by leadership feedback and correct any discrepancies in assignments performed   Additional tasks as needed

Requirements

Ability to push up to 50 pounds daily for the duration of shift

Responsibilities

Supervisory accountability for all team members for daily and long-term operations to include hiring, training, and developing employees, including coaching, mentoring and appropriate performance management up to and including separation.
Direct day-to-day operation of the Housekeeping Department.
Looks for and identifies ways to create a higher level of standards and procedures.
Responsible for enhancing and refining the departmental training program and supervisory structure.
Confer with supervisors to ensure maximum customer satisfaction and efficient utilization of workforce and facilities.
Handles guests concerns taking corrective action, as necessary.
Inspects facilities, services and equipment and recommends changes or improvements, as necessary.
Ensure that expenditure remains within established limits.
Delegate assignments to appropriate supervisors to accomplish tasks and provide developmental potential.
Maintain close work relationships with other department’s managers/supervisors to promote smooth, efficient operations.
Uses participate management techniques in daily operations to ensure an environment of proactive employee relations skills are used.
Promotes the use of feedback to continually look towards improving departmental efficiencies and cooperation.
Promote a positive work environment that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotability.
Provide training, orientation, and necessary levels of authority to guest contact employees that allow quality attention and follow-up to guest needs at a level that will attain targeted goals.
Adheres to departmental and company policies.
Report all needles, blood, and other bodily fluids found to Supervisor.
Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.
Must complete assignments by time projected by leadership
Performs all other related and compatible duties as assigned.
Perform duties with cleaning chemicals and equipment including carpet/floor care.
Perform special projects assigned by Management
Ensuring high hygiene standards and guest satisfaction
Addressing guest queries and solving special requests
Making beds and providing clean sheets and towels
Abide by leadership feedback and correct any discrepancies in assignments performed
Additional tasks as needed