Housekeeping Supervisor

Westgate Resorts•Kissimmee, FL

8d•Onsite

About The Position

Embrace your natural leadership skills and thrive in a role where you can guide your team through the challenges and triumphs of a busy day. Don't let this opportunity slip away. Join our team and embark on a rewarding journey as a Housekeeping Supervisor. Apply now and take the first step toward a fulfilling career! As a Housekeeping Supervisor, you will: Play a crucial role in ensuring that our guests experience the highest standards of cleanliness and comfort during their stay. Supervise and motivate housekeeping personnel, providing daily supervision, and ensuring adherence to service and productivity standards. Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures. Communicate with guests and employees verbally and in writing, answering questions and providing clear direction. Inspects and prepare clean units before turning them to vacant and clean for guest occupancy. Assist in training and development of both existing and new staff members. Report engineering issues according to established company procedures. Respond promptly to guest requests and follow-ups, delivering top-notch customer service. To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

Must be able to lift 50 lbs. and work in outdoor weather conditions.
Minimum of one year of experience as a Housekeeping Supervisor
Valid Driver’s License
Must be proficient in speaking, reading, and writing English.
Must have basic to intermediate computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook).
Required to pass a background check, drug test, and prove eligibility to work in the United States

Nice To Haves

Prior experience with HotSOS, property management system preferred.

Responsibilities

Supervise and motivate housekeeping personnel, providing daily supervision, and ensuring adherence to service and productivity standards.
Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures.
Communicate with guests and employees verbally and in writing, answering questions and providing clear direction.
Inspects and prepare clean units before turning them to vacant and clean for guest occupancy.
Assist in training and development of both existing and new staff members.
Report engineering issues according to established company procedures.
Respond promptly to guest requests and follow-ups, delivering top-notch customer service.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact