Muir - Housekeeping Supervisor
The Armour Group Limited•Halifax, NS
•Onsite
About The Position
Muir is seeking a Housekeeping Supervisor to join their team. This role involves assisting in the daily supervision of the Housekeeping Department, ensuring cleanliness standards are met across the property, and providing leadership to a team of room attendants, public area attendants, porters, and turndown attendants. The position reports to the Executive Housekeeper and plays a key role in maintaining the luxury hospitality experience Muir offers.
Requirements
- Minimum 2 years hospitality experience
- Minimum 1 year’s leadership experience in hospitality
- Strong command of the English language, written and verbal
- Ability to consistently stand and walk throughout shift
- Must be legally permitted to work in Canada
- Has the ability to be bonded/ have a criminal background check
- Has a driver’s license valid for Nova Scotia and Canada
Nice To Haves
- Experience in a luxury setting is considered an asset
Responsibilities
- Assist in meeting the strategic goals of the housekeeping department
- Supervise and oversee day-to-day housekeeping operation, assuming responsibilities of Executive Housekeeper in their absence
- Coach and train all staff in the department, improving their work performance through inspections, corrections of standards, and providing direction
- Conduct physical inspections of guest rooms, public areas, F&B outlets, and offices to ensure prescribed standards of cleanliness daily
- Seek continuous improvements in process of operations, services, and products
- Prepare cleaning and maintenance schedules, establishing and maintaining standards and procedures of cleanliness for the entire hotel
- Monitor guest questionnaires and Medallia results to identify shortfalls and service issues
- Maintain consistent quality of plants and flowers for public areas and guest rooms according to hotel’s requirements
- Coordinate closely with Maintenance for daily and yearly repair and maintenance programs of guest rooms and public areas
- Attend promptly to all guest complaints and requests
- Implement opportunities for quality team building
- Actively promote a considerate work environment which cares for guests and associates alike
- Ensure compliance with legislated health and safety requirements within the workplace
Benefits
- Eligible for $500 signing bonus upon completion of probationary period
- Access to our employee development/education reimbursement program
- Company scholarship program for employees and family members
- Flexible work schedule
- One earned day off every two months based on attendance
- Access to our gym and fitness facilities
- Shoe allowance of $100 per year
- Eligible for the annual company bonus program
- Comprehensive Extended, Health, and Dental benefits
- Opportunity to Participate in the Employer sponsored retirement savings program
- Access to Marriott employee travel benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
