Housekeeping Supervisor - Hyatt Wilmington Riverfront

Hyatt Place- Riverfront Wilmington•Wilmington, DE

1d•Onsite

About The Position

Onix Hospitality, a company with over 20 years of experience owning and managing eight award-winning hotels in the Mid-Atlantic region and Florida, is seeking a Housekeeping Supervisor for their Hyatt Wilmington Riverfront location. The company operates over 1,000 hotel rooms and serves more than half a million customers annually. Onix Hospitality values its employees and offers a comprehensive benefits package.

Requirements

One-year of previous housekeeping experience is preferred.
Previous hotel-related experience desired.
Must be available to work long hours, holidays, and weekends.

Responsibilities

Supervising the work activities of a Houseperson, Housekeeper, Room Attendant, and Laundry Attendant.
Inspecting hotel guestrooms, bathrooms, corridors, and lobbies to ensure the highest standards of cleanliness and maintenance are achieved.
Acting in place of the Housekeeping Director in their absence.
Participating in morning meetings/huddles to discuss expectations and issues pertaining to the housekeeping department.
Conducting daily property walks, including documented inspection of guest rooms and public areas, to be sent to the Housekeeping Director.
Assigning work to cleaning personnel.
Providing thorough and accurate training to all housekeeping personnel on required duties to meet brand and company standards.
Observing the department for policy and procedure adherence.
Potentially participating in the employee disciplinary/evaluation process with the Housekeeping Director.
Examining carpets, drapes, and furniture for stains, damage, or wear.
Checking and counting linens and supplies.
Recording inspection results and notifying cleaning personnel of inadequacies.