Housekeeping Supervisor-Rooms-Sheraton Memphis Downtown Hotel

Memphis RiverLine Hotel•Memphis, TN

29d•Onsite

About The Position

Memphis RiverLine Hotel (formerly Sheraton Memphis) is a well-established hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. Memphis RiverLine Hotel is committed to creating a guest-centric work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a fast-paced and dynamic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at Memphis RiverLine Hotel presents a unique opportunity to be part of a respected hotel that plays a key role in the vibrant hospitality scene of Memphis. Are you a highly organized and detail-oriented individual with a passion for cleanliness and guest satisfaction? Join our team as a Housekeeping Supervisor and play a vital role in ensuring the highest standards of cleanliness and exceptional guest experiences. With your high energy, enthusiasm, and commitment to excellence, you will oversee the daily operations of our housekeeping department, leading a team of dedicated housekeeping staff to maintain a pristine and welcoming environment. If you have a proven track record in housekeeping and strong leadership skills, apply now and be part of our team dedicated to delivering unforgettable stays for our guests.

Requirements

6 months experience in a housekeeping or cleaning role required
Proven supervisory or leadership experience
Strong communication and interpersonal skills; bilingual a plus
Read, write and speak English fluently.
Ability to manage multiple tasks and priorities
Attention to detail and high standards of cleanliness
Proficiency with housekeeping software and systems
Flexible schedule, including weekends and holidays

Responsibilities

Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
Train, motivate, and mentor the housekeeping team to deliver exceptional service
Conduct inspections to ensure adherence to cleanliness and quality standards
Collaborate with other departments to meet guest expectations and address any issues
Maintain inventory of cleaning supplies and equipment
Assist in scheduling and coordinating staff shifts
Handle guest inquiries and resolve complaints promptly and professionally
Uphold safety and sanitation standards, ensuring a healthy work environment