Housekeeping Runner

Lotus Hospitality Management•Shreveport, LA

7d•Onsite

About The Position

Housekeeping Runners are responsible for meeting and greeting hotel guests as they enter the facility and ensure that linens are clean and ready for guests at all times. Their job description entails attending to guest queries or issues and maintaining a safe environment by checking locks on doors, and ensuring that rooms are secure before leaving the facilities. It is the job of a Housekeeping Runner to ensure that any dangerous or potentially dangerous objects do not fall into the hands of children. It is their duty to clean these areas thoroughly. The hotel houseman job description consists of the following duties, tasks, and responsibilities: Cleaning rooms, hallways, bathroom, windows, and common areas of the hotel Dusting furniture and mirrors, especially in public areas, such as lobby and bar areas in relation to guest’s need to have their face visible through mirrors when they are coming into a business or walking around the hotel’s property Refilling cleaning chemicals on specific tables that customers have requested that they be cleaned regularly (i.e. fruit and dessert table, etc.) Washing the windows and mirrors until they are clear and spotless. Changing linens, towels and sheets on timers 7 days a week as required by the hotel’s cleaning schedule Changing fabrics on curtains every 3 weeks or so as needed by the hotel’s cleaning schedule Making sure that items aren’t left out at check-in time (i.e. keys, hotel identifying cards, etc.) Making sure that the cleaning products are in good working order (i.e. vacuums and other cleaning supplies) Cleaning bathroom areas such as mirrors and door in the ladies’ room to remove soap scum prior to guest’s arrival Making sure that all carpets are clean and spotless prior to guest’s arrival Confirming that guest’s room is ready for them when they arrive at the front desk or check-in area, with a smile. Confirming that guests have been taken care of properly Making sure that the area is kept clean and safe for the guests when they are still in the property Confirming guest’s satisfaction with their room Removing garbage from the property to help prevent germs and odors at all times Making sure that all carpet areas are disinfected regularly to ensure that germs and bacteria can be killed on a daily basis.

Requirements

Must be a good listener.
Must be able to keep guests happy.
Must be able to keep documentation and log sheets on all work orders with dates completed and items, etc. received.
Must be able to remove trash and debris from the halls and rooms that are vacated by guests.
Must be able to meet and greet hotel guests.
Must be able to ensure that linens are clean and ready for guests at all times.
Must be able to attend to guest queries or issues.
Must be able to maintain a safe environment by checking locks on doors, and ensuring that rooms are secure before leaving the facilities.
Must be able to ensure that any dangerous or potentially dangerous objects do not fall into the hands of children.
Must be able to clean rooms, hallways, bathroom, windows, and common areas of the hotel.
Must be able to dust furniture and mirrors, especially in public areas.
Must be able to refill cleaning chemicals on specific tables that customers have requested that they be cleaned regularly.
Must be able to wash the windows and mirrors until they are clear and spotless.
Must be able to change linens, towels and sheets on timers 7 days a week as required by the hotel’s cleaning schedule.
Must be able to change fabrics on curtains every 3 weeks or so as needed by the hotel’s cleaning schedule.
Must be able to make sure that items aren’t left out at check-in time (i.e. keys, hotel identifying cards, etc.).
Must be able to make sure that the cleaning products are in good working order (i.e. vacuums and other cleaning supplies).
Must be able to clean bathroom areas such as mirrors and door in the ladies’ room to remove soap scum prior to guest’s arrival.
Must be able to make sure that all carpets are clean and spotless prior to guest’s arrival.
Must be able to confirm that guest’s room is ready for them when they arrive at the front desk or check-in area, with a smile.
Must be able to confirm that guests have been taken care of properly.
Must be able to make sure that the area is kept clean and safe for the guests when they are still in the property.
Must be able to confirm guest’s satisfaction with their room.
Must be able to remove garbage from the property to help prevent germs and odors at all times.
Must be able to make sure that all carpet areas are disinfected regularly to ensure that germs and bacteria can be killed on a daily basis.

Responsibilities

Cleaning hotel rooms and hallways, as well as bathrooms and public spaces.
Cleaning all items, including windows, countertops, bedding, and carpets.
Keeping equipment, such as vacuums and wood cleaning products in good working order.
Running errands to procure supplies, such as paper towels and toiletries when the supply is running low.
Keeping guests happy by being a good listener.
Serving as a liaison between the hotel and individuals who wish to make reservations or check-in.
Keeping documentation and log sheets on all work orders with dates completed and items, etc. received.
Removing trash and debris from the halls and rooms that are vacated by guests.
Meeting and greeting hotel guests as they enter the facility.
Ensuring that linens are clean and ready for guests at all times.
Attending to guest queries or issues.
Maintaining a safe environment by checking locks on doors, and ensuring that rooms are secure before leaving the facilities.
Ensuring that any dangerous or potentially dangerous objects do not fall into the hands of children.
Cleaning rooms, hallways, bathroom, windows, and common areas of the hotel.
Dusting furniture and mirrors, especially in public areas, such as lobby and bar areas.
Refilling cleaning chemicals on specific tables that customers have requested that they be cleaned regularly.
Washing the windows and mirrors until they are clear and spotless.
Changing linens, towels and sheets on timers 7 days a week as required by the hotel’s cleaning schedule.
Changing fabrics on curtains every 3 weeks or so as needed by the hotel’s cleaning schedule.
Making sure that items aren’t left out at check-in time (i.e. keys, hotel identifying cards, etc.).
Making sure that the cleaning products are in good working order (i.e. vacuums and other cleaning supplies).
Cleaning bathroom areas such as mirrors and door in the ladies’ room to remove soap scum prior to guest’s arrival.
Making sure that all carpets are clean and spotless prior to guest’s arrival.
Confirming that guest’s room is ready for them when they arrive at the front desk or check-in area, with a smile.
Confirming that guests have been taken care of properly.
Making sure that the area is kept clean and safe for the guests when they are still in the property.
Confirming guest’s satisfaction with their room.
Removing garbage from the property to help prevent germs and odors at all times.
Making sure that all carpet areas are disinfected regularly to ensure that germs and bacteria can be killed on a daily basis.