Housekeeping Runner Hampton Inn South

Lotus Hospitality Management•Shreveport, LA

1d•Onsite

About The Position

The Housekeeping Runner is responsible for maintaining the cleanliness and orderliness of hotel rooms, hallways, bathrooms, and public spaces. This role involves cleaning various surfaces and items, ensuring guest satisfaction, and assisting with guest inquiries. The position also requires maintaining equipment, managing supplies, and ensuring a safe and secure environment for guests.

Requirements

Ability to clean hotel rooms and public spaces.
Ability to clean various items including windows, countertops, bedding, and carpets.
Ability to maintain equipment in good working order.
Ability to run errands for supplies.
Good listening skills.
Ability to serve as a liaison for reservations and check-ins.
Ability to maintain documentation and log sheets.
Ability to remove trash and debris.
Ability to meet and greet guests.
Ability to ensure linens are clean and ready.
Ability to attend to guest queries or issues.
Ability to maintain a safe environment by checking locks and securing rooms.
Ability to ensure dangerous objects are not accessible to children.
Ability to dust furniture and mirrors.
Ability to refill cleaning chemicals.
Ability to wash windows and mirrors.
Ability to change linens, towels, and sheets.
Ability to change curtain fabrics.
Ability to ensure items are not left out at check-in.
Ability to ensure cleaning products are in good working order.
Ability to clean bathroom areas.
Ability to ensure carpets are clean.
Ability to confirm room readiness for guests.
Ability to confirm guest satisfaction.
Ability to keep the area clean and safe.
Ability to remove garbage.
Ability to disinfect carpet areas regularly.

Responsibilities

Cleaning hotel rooms, hallways, bathrooms, and public spaces.
Cleaning all items including windows, countertops, bedding, and carpets.
Keeping equipment, such as vacuums and wood cleaning products, in good working order.
Running errands to procure supplies such as paper towels and toiletries.
Keeping guests happy by being a good listener.
Serving as a liaison between the hotel and individuals who wish to make reservations or check-in.
Keeping documentation and log sheets on all work orders with dates completed and items received.
Removing trash and debris from halls and rooms.
Meeting and greeting hotel guests as they enter the facility.
Ensuring that linens are clean and ready for guests at all times.
Attending to guest queries or issues.
Maintaining a safe environment by checking locks on doors and ensuring rooms are secure.
Ensuring that any dangerous or potentially dangerous objects do not fall into the hands of children.
Dusting furniture and mirrors, especially in public areas.
Refilling cleaning chemicals on specific tables that customers have requested.
Washing windows and mirrors until they are clear and spotless.
Changing linens, towels, and sheets as required by the hotel’s cleaning schedule.
Changing fabrics on curtains as needed by the hotel’s cleaning schedule.
Making sure that items aren’t left out at check-in time (i.e. keys, hotel identifying cards, etc.).
Making sure that the cleaning products are in good working order.
Cleaning bathroom areas such as mirrors and doors to remove soap scum.
Making sure that all carpets are clean and spotless prior to guest’s arrival.
Confirming that guest’s room is ready for them when they arrive at the front desk or check-in area.
Confirming that guests have been taken care of properly.
Making sure that the area is kept clean and safe for the guests.
Confirming guest’s satisfaction with their room.
Removing garbage from the property to help prevent germs and odors.
Making sure that all carpet areas are disinfected regularly.