Housekeeping Room Attendant

Avion Hospitality Employee Services LLC•Lexington, KY

28d

About The Position

A Housekeeping Room Attendant maintains clean and attractive guest rooms, hallways, and public areas in the hotel. The role services guest rooms daily according to hotel procedures, stocks housekeeping carts with room supplies, replaces bed linens, and replenishes guest room supplies while following company standards and safety and security procedures. In some instances, the role also performs deep-cleaning activities and preventative maintenance tasks in guest rooms. The position requires strong attention to detail and the ability to communicate clearly and effectively with guests and team members, verbally or in writing. The attendant must be able to evaluate alternative courses of action quickly and accurately and work well in stressful, high-pressure situations. A high school diploma or equivalent and/or experience in a hotel or related field is preferred.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Strong attention to detail.
Ability to communicate effectively and clearly with guests and team members verbally or in writing.
Ability to evaluate and select among alternative courses of action quickly and accurately.
Ability to work well in stressful, high-pressure situations.

Responsibilities

Approach encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance according to Avion Hospitality standards and the hotel’s scheduling needs.
Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag while working.
Comply with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
Thoroughly clean and restock the required number of guest rooms per shift.
Complete pre-cleaning duties, including setting up housekeeping carts with guest supplies, cleaning supplies, and linen.
Remove trash and dirty linen from guest rooms.
Perform other tasks as assigned by a supervisor or manager.
Disassemble guest-room furniture or items when needed to conduct deep cleaning.
Perform deep-cleaning tasks, which may include changing AC filters, cleaning AC coils, touching up paint on walls or molding, touching up scratched furniture, or rehanging closed slide doors.
Perform preventative maintenance tasks in guest rooms when applicable.