Housekeeping Room Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT•Durham, NC
•$17 - $0•Onsite

About The Position

The Housekeeping Room Attendant is responsible for cleaning and maintaining assigned guest rooms according to company procedures and standards. The role includes preparing housekeeping supplies and amenities, completing room-cleaning checklists, reporting room conditions, and maintaining safe, secure, and tidy guest and service areas. The hotel operates 24 hours a day, seven days a week, so operational needs may require variations in shift days, start times, and weekly hours. The position is full-time, located at the Raleigh RTP Marriott in Durham, North Carolina, with an AM shift and a listed wage of $17.00 per hour. Driftwood Hospitality Management describes its culture as empowering associates to take initiative, be proactive, and contribute to property success. The hotel highlights a team-focused environment, professional development, complimentary meals for AM and PM shift team members, quarterly team rallies, and employee recognition programs.

Requirements

  • Ability to bend and reach to dust, clean, and make beds and bathrooms.
  • Ability to stand and walk for varying lengths of time, often for long periods.
  • Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
  • Ability to visually inspect rooms for cleanliness and belongings left behind by guests.
  • Written communication skills to mark completed rooms on daily paperwork.
  • Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
  • Ability to lift up to 50 pounds.
  • Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
  • Ability to comply with the team member handbook's appearance standards.

Responsibilities

  • Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
  • Follow knocking procedures before entering guest rooms.
  • Clean assigned guest rooms and ensure amenities are stocked.
  • Complete the full housekeeping checklist.
  • Accurately report clean rooms to the supervisor for inspection.
  • Report room damage and hazards through Guestware or to the Housekeeping Coordinator.
  • Secure guest room doors when exiting.
  • Keep corridors and service areas neat.
  • Turn in lost-and-found items and guest room keys.
  • Follow company policies, safety and security procedures, and department fire prevention and emergency procedures.
  • Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
  • Maintain a neat, clean, and well-groomed appearance.
  • Perform related duties requested by management.
  • Assist other housekeeping personnel when needed.

Benefits

  • Complimentary freshly prepared lunches for AM and PM shift team members
  • Quarterly team rallies
  • Employee recognition awards, shout-outs, and recognition programs
  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room discounts
  • Employee food and beverage discounts
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