St. James Hotel - Housekeeping/Room Attendant, Part-time
About The Position
The St. James Hotel is hiring a part-time Room Attendant to help maintain the cleanliness and presentation of the property while providing a positive guest experience. The role requires a pleasant, honest, and friendly demeanor, a high standard of guest service, and adherence to the hotel’s core values and standard operating procedures. The Room Attendant cleans guest rooms and public areas, maintains cleaning supplies, replenishes guest amenities and linens, removes trash and used linens, and performs vacuuming and floor care. The role also includes inspecting rooms for maintenance issues, reporting repair needs, responding to guest requests and inquiries, and completing rotation cleaning duties as required. Other duties may be assigned by the manager.
Requirements
- Six to twelve months of related experience or training.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Responsibilities
- Clean guest rooms and public areas, including windows, doors, walls, floors, closets, fixtures, bathrooms, and furniture, according to standard operating procedures.
- Maintain the cleaning cart and supplies.
- Replenish guest rooms and bathrooms with amenities, supplies, and linens.
- Inspect rooms for repairs or malfunctioning fixtures; replace batteries and light bulbs as needed and report repair requests to a supervisor or the maintenance department.
- Remove trash, dirty linens, and room service items.
- Vacuum carpets and perform floor care duties.
- Know hotel services and features and local attractions and activities to answer guest inquiries accurately.
- Respond to guest requests in a timely, friendly, and efficient manner.
- Perform rotation cleaning duties, such as steam-cleaning carpets, spring cleaning, and super cleaning, as required.
- Maintain quality service by establishing, following, and enforcing organizational quality system standards.
- Complete other duties assigned by the manager.
Benefits
- 401(k) match
- Employee discounts
- Free employee assistance program (EAP) services
- Financial planning assistance
- Well-being coaching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
