Housekeeping Room Attendant
About The Position
The Housekeeping Room Attendant performs routine cleaning and servicing of guest rooms and bathrooms to help maintain the hotel’s positive image. The attendant is expected to be pleasant, honest, and friendly, and to address guest requests and problems promptly and professionally. The role includes preparing and cleaning rooms, replenishing guest supplies and amenities, performing rotation and deep-cleaning duties, and protecting guest privacy and hotel property. The attendant also responds to guest requests, maintains a clean work area, follows standard operating procedures, and works independently with attention to detail. Other duties may be assigned by a manager or supervisor. This is a full-time position at Hyatt Place Schaumburg in Schaumburg, Illinois. The stated schedule is 8-hour shifts, Monday to Friday, with night shifts, holidays, and weekends. Pay is $16–$17.50 per hour.
Requirements
- Physical mobility and stamina.
- Ability to follow instructions.
- Attention to detail.
- Professional attitude and ability to work independently.
Nice To Haves
- Previous hotel-related experience is desired.
Responsibilities
- Enter and prepare guest rooms for cleaning.
- Make beds, dust rooms and furniture, and vacuum carpets.
- Replenish guestroom and bathroom supplies and amenities according to operational standards.
- Clean bathrooms, closets, and floor corridors.
- Perform rotation cleaning, including steam-cleaning carpets, spring cleaning, and deep cleaning as required.
- Ensure the security of guest rooms and protect guest privacy.
- Deliver and retrieve items loaned to guests, such as irons and ironing boards.
- Respond to guest calls, requests, and complaints in the assigned area.
- Maintain the cleanliness and upkeep of the work area.
- Follow standard operating procedures.
- Maintain and secure hotel property within the work area.
- Achieve and exceed guest satisfaction scores.
- Maintain a professional attitude and work independently with attention to detail.
- Perform other tasks or duties assigned by the manager or supervisor.
Benefits
- Employee assistance program
- Paid training
- Professional development assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
