Housekeeping Room Attendant
About The Position
The Housekeeping Room Attendant maintains clean and attractive guestrooms while providing attentive, courteous, and efficient service to guests. The role is based at the Courtyard by Marriott in Matthews, North Carolina, and is available full-time or part-time. Employees work days and must be available on weekdays and weekends. The position works primarily indoors. It requires standing for long periods and performing physical tasks such as kneeling, bending, crawling, squatting, and crouching, as well as tolerating exposure to dust and cleaning chemicals. Employees may need to lift, carry, push, or pull items weighing approximately 20 pounds or more, and exert up to 50 pounds of force occasionally or 20 pounds frequently or constantly. The job description outlines general duties and does not include every possible responsibility. Employees may be asked to perform duties outside their usual responsibilities as needed. The employer is an equal opportunity employer and considers qualified applicants without regard to protected characteristics.
Requirements
- Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during the entire shift and for long periods.
- Ability to kneel, bend, crawl, squat, and crouch.
- Ability to tolerate exposure to dust and cleaning chemicals.
- Ability to lift, push, pull, and carry a minimum weight of approximately 20 pounds.
- Basic knowledge of cleaning equipment and supplies.
- Meticulous attention to detail.
- Time-management skills.
- Ability to communicate effectively, verbally and in writing, with employees at all levels and with guests in an attentive, friendly, courteous, and service-oriented manner.
- Availability to work days and on weekdays and weekends.
Nice To Haves
- Previous housekeeping experience is preferred.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for housekeeping cart setup.
- Remove trash and dirty linen from guestrooms and hallways.
- Keep hallways, public areas, and closets clean, neat, and vacuumed.
- Restock the housekeeping cleaning cart for the next day's use.
- Replenish chemical bottles.
- Report missing room items, such as irons, ironing boards, and hair dryers, to the Housekeeping Supervisor or Manager.
- Immediately report maintenance repairs to the Housekeeping Supervisor or Manager.
- Handle lost-and-found items according to standards.
- Ensure overall guest satisfaction.
Benefits
- Daily pay, with access to up to 50% of earned wages after every shift.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
