Housekeeping Room Attendant

AccorHotel•San Francisco, CA

71d•$35•Onsite

About The Position

Reporting to the Assistant Director of Housekeeping, this role is responsible for cleaning all assigned guestrooms, maintaining proper usage of cleaning supplies and equipment, and ensuring guest satisfaction through professional and friendly service. The position involves updating records of cleaned rooms, handling lost and found items, and reporting maintenance needs, all while adhering to departmental policies, service standards, safety, and sanitation guidelines.

Requirements

Previous housekeeping experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Responsibilities

Consistently offer professional, friendly and engaging service
Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
Sign in and out master keys daily
Maintain proper usage of cleaning supplies and equipment
Update and record all cleaned rooms
Return and properly tag all lost and found articles in the Housekeeping Office
Follow departmental policies and procedures and service standards
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned