Housekeeping - Room Attendant

Peregrine Hospitality•Beaverton, OR

81d•Onsite

About The Position

The Housekeeping - Room Attendant is responsible for cleaning and preparing guest rooms to meet hotel standards, maintaining cleanliness in assigned areas, and responding to guest requests. This role involves performing various cleaning tasks, managing supplies, completing deep cleaning projects, reporting maintenance issues, and adhering to all hotel and safety procedures. The position requires effective communication, attention to detail, and the ability to work efficiently with limited supervision and as part of a team.

Requirements

Understand and align with the mission, vision, and goals of the hotel.
Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation.
Ability to stand and walk for extended periods of time.
Ability to bend and twist, push and pull, stoop, and kneel.
Proof of identity and eligibility to work in the United States.

Responsibilities

Clean and prepare guest rooms by properly making beds, restocking supplies, replacing linens and towels, and ensuring bathrooms and amenities meet hotel standards.
Vacuum, mop, dust, and sanitize all surfaces and floors, including walls, windows, fixtures, furniture, and sliding doors using proper cleaning chemicals per OSHA guidelines.
Maintain cleanliness, sanitation, and organization of assigned areas including guest rooms, hallways, stairwells, vending areas, foyers, and linen closets.
Stock and manage housekeeping cart with necessary supplies, tools, and linen throughout the shift; return and restock at end of day.
Complete deep cleaning and scheduled projects to uphold cleanliness and presentation standards in rooms and public areas.
Report maintenance issues and remove unneeded room items (e.g., rollaways, cribs) as needed; turn in lost and found items to the supervisor.
Respond promptly and professionally to guest requests, anticipating needs and delivering high-quality service.
Follow all safety, security, and hotel procedures while working efficiently with other departments and adhering to attendance and reliability standards.
Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
Perform all additional duties as assigned by management.