Housekeeping Room Attendant
Courtyard Rocky Mount•Rocky Mount, NC
•Onsite
About The Position
This role involves cleaning and maintaining assigned rooms and suites daily, ensuring guest safety and well-being, and adhering to all company policies and procedures. The position requires effective communication, attention to detail, and professionalism.
Requirements
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, reading.
- Minimum pulling of 20 pounds.
- One year of experience required.
Responsibilities
- Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
- Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
- Report any items missing from rooms and suites.
- Report all items in need of repair to supervisor and maintain equipment used in work.
- Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
- All lost and found are to be taken to the housekeeping office as soon as they are found.
- Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Ability to accurately report information.
- Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required meetings.
- Projects and assignments are completed thoroughly, professionally, and with care.
- Adjusts to high-pressure conditions and is open to change.
- Assumes responsibility for personal growth and development.
- Always Conducts him\herself (acts and dresses) professionally; sets standards for all associates.
- Understands and communicates the StepStone Mission and Core values.
- Expresses ideas and conveys information clearly, effectively, and professionally.
- Actively listens to others.
- Conveys company information, decision, or problems to appropriate parties on a timely basis.
- Works to resolve disagreements and is respectful of peers and co-workers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
