Housekeeping Quality Specialist (Inspector)

Vacatia•Las Vegas, NV

1d•Onsite

About The Position

The Housekeeping Quality Specialist (Inspector) helps ensure the resort meets and exceeds Gold Crown and Premier standards for cleanliness, service, safety, and guest satisfaction. The role conducts inspections across the property, supports quality standards and procedures, analyzes guest feedback, and works with multiple departments to resolve issues and improve the guest experience. The position is based at 8280 Dean Martin Dr, Las Vegas, NV 89139, and pays $20 per hour.

Requirements

At least 1 year of experience in quality assurance, housekeeping, or guest services; hospitality experience is preferred.
High school diploma or GED required.
Ability to work evenings, weekends, and holidays.
Exceptional attention to detail and ability to follow standardized inspection procedures.
Basic analytical skills to interpret inspection data and guest feedback trends.
Strong communication skills and ability to work independently or collaboratively.
Proficiency with inspection tools, Microsoft Office, and guest feedback or reputation management systems.

Nice To Haves

Background in Housekeeping, Guest Services, or Rooms Division.
Bilingual candidates are strongly preferred.

Responsibilities

Conduct detailed inspections of guest rooms, public areas, and back-of-house spaces to ensure they meet brand and safety standards.
Help develop and uphold quality standards, standard operating procedures, and inspection practices.
Review guest feedback and identify trends and improvement opportunities.
Document inspection results and provide clear, actionable reports to leadership.
Partner with Housekeeping, Maintenance, and Front Office teams to resolve service issues and implement corrective actions.
Support internal and external audit readiness and follow up on key action items.
Track guest satisfaction metrics and online reputation scores.