Housekeeping Quality Specialist

Vacatia • Las Vegas, NV

2d • Onsite

About The Position

Now Hiring: Housekeeping Inspector (Quality Control) | Join Our Resort Team! Location: 4550 S Grand Canyon Dr, Las Vegas, NV 89147 Par Rate: $20/hr Are you passionate about creating unforgettable guest experiences? Do you take pride in high standards, spotless spaces, and seamless operations? If so, we want you on our team! We�re searching for a Housekeeping Quality Specialist to help elevate our resort to the highest levels of cleanliness, service, and guest satisfaction. In this role, you�ll be the eyes and ears of quality across the property�ensuring our resort meets and exceeds Gold Crown and Premier standards. You�ll collaborate with multiple departments, champion continuous improvement, and directly influence the guest experience from the moment they arrive until long after they�ve checked out.

Requirements

• 1+ years of experience in quality assurance, housekeeping, or guest services (hospitality experience preferred).
• High School diploma or GED required
• Ability to work evenings, weekends, and holidays.
• Exceptional attention to detail and ability to follow standardized inspection procedures.
• Basic analytical skills to interpret inspection data and guest feedback trends.
• Strong communication skills and the ability to work independently or as part of a collaborative team.
• Proficiency with inspection tools, Microsoft Office, and guest feedback or reputation management systems.

Nice To Haves

• Background in Housekeeping, Guest Services, or Rooms Division a plus.
• bilingual candidates strongly preferred.

Responsibilities

• Conduct detailed inspections of guest rooms, public areas, and back-of-house spaces to ensure everything meets brand and safety standards.
• Help develop and uphold quality standards, SOPs, and inspection practices.
• Review guest feedback and identify trends to drive improvement opportunities.
• Document inspection results and deliver clear, actionable reports to leadership.
• Partner with Housekeeping, Maintenance, and Front Office teams to resolve service issues and implement corrective actions.
• Support internal and external audit readiness and follow up on key action items.
• Track guest satisfaction metrics and online reputation scores.

Benefits

• Play a vital role in shaping guest satisfaction and service excellence.
• Be part of a supportive, high-performing team committed to continuous improvement.
• Grow your career within a dynamic and expanding hospitality organization.
• Make a visible impact on resort-wide quality and reputation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED