Housekeeping Operations Coordinator

The Greenbrier Hotel • White Sulphur Springs, WV

77d • Onsite

About The Position

The Housekeeping Operations Coordinator is responsible for managing various administrative and guest-related tasks within the housekeeping department. This role involves handling telephone communications, dispatching calls, and managing guest requests. Additionally, the coordinator will maintain control of lost and found items and make babysitting arrangements for guests. The position requires working weekends and holidays, with normal working hours. The work environment is indoors, heated, and below ground, involving frequent standing and sitting for up to 5.5 hours in an 8-hour shift. The coordinator takes direction from the Assistant Director and Assistant Housekeepers and must be able to work independently and with co-workers. Key attributes include a strong work ethic, reliability, organizational skills, attention to detail, planning abilities, and multitasking capabilities.

Requirements

• Office and telephone experience
• High School Diploma or G.E.D.
• Excellent written and oral communication skills
• Good telephone voice
• Able to take orders correctly
• Able to give orders correctly
• Able to work well with staff and guests
• Basic knowledge of computer helpful
• Consistent demonstration of the Ten Essential Attributes
• Strong work ethic, reliable
• Must have strong organizational skills/attention to detail
• Must possess planning abilities
• Must be able to multi task

Nice To Haves

• Some college preferred

Responsibilities

• Answering the telephone and dispatching calls
• Taking guest requests
• Maintaining control of Lost and Found items
• Make Babysitting arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED