Housekeeping Office Coordinator (PM Shift)

Omni Hotels & Resorts • Los Angeles, CA

1d • Onsite

About The Position

The Omni Los Angeles Hotel is seeking a Housekeeping Office Coordinator for the PM Shift. This role is responsible for coordinating the daily work assignments for housekeeping staff, including room attendants, housemen, laundry attendants, and turndown attendants. The coordinator will also handle guest and associate calls, dispatching work tickets appropriately, and managing the day-to-day office operations for the housekeeping department. The Omni Los Angeles Hotel is committed to providing the highest quality product and customer service, and believes in empowering associates to ensure guests feel comfortable and appreciated. They aim to be the employer of choice in the hospitality industry and are looking for friendly, motivated individuals with a passion to serve.

Requirements

• Must be able to read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Must possess basic computational ability.
• Must have computer skills.

Nice To Haves

• Previous experience as a coordinator and/or answering phones strongly preferred.
• Bi-lingual in Spanish preferred.

Responsibilities

• Open and close housekeeping department daily.
• Work with Loss Prevention to maintain lost and found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees