Housekeeping Manager

Sage Hospitality•Denver, CO

6d•$65,000 - $68,000•Onsite

About The Position

At The Crawford Hotel, you’re not just joining a team—you’re becoming part of the heartbeat of Denver. Perched above the historic Denver Union Station, we’re more than a hotel; we’re a destination where stories unfold, connections thrive, and history comes alive. Our team is driven by passion and purpose, delivering unforgettable experiences through attention to detail and a genuine passion for hospitality. We celebrate individuality, foster adventure, and take pride in making every moment extraordinary for our guests—and for each other. When you join us, you gain more than a job; you gain a place to grow, thrive, and make your mark at one of Denver’s most iconic landmarks. With competitive benefits, a supportive culture, and opportunities to elevate your career, The Crawford Hotel is a one-of-a-kind destination for one-of-a-kind team members. Work where you belong.

Requirements

One to two years of post-high school education.
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
Self-starting personality with an even disposition.
Ability to meet standards of appearance.
Can communicate well with guests.

Responsibilities

Leads the housekeeping department by managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas.
Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep.
Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.
Assist the Executive Housekeeper in interviewing and selecting new Associates for hire
Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Benefits

Eligible to participate in Sage bonus plan. Up to 20% of your salary
Complementary RTD EcoPass
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Unlimited paid time off
Eligible to participate in the Company’s 401(k) program with employer matching
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.