Housekeeping Manager - Lennox Hotel Miami Beach

Yurbban Hospitality Group•Miami Beach, FL

2d•Onsite

About The Position

At Lennox Hotel Miami Beach, we are looking for a Housekeeping Manager to lead and oversee the housekeeping team, ensuring the highest standards of cleanliness, orderliness, safety, and guest satisfaction throughout the property. Under the guidance of the Hotel Manager, this role will be responsible for managing daily housekeeping operations, supervising the team, inspecting rooms and public areas, maintaining inventory, and ensuring compliance with Yurbban Hospitality Group standards, safety procedures, and sanitation policies.

Requirements

Minimum two years of management experience in a housekeeping leadership role, preferably in an upscale or lifestyle hotel.
High school diploma or equivalent required.
Strong technical knowledge of housekeeping operations, standards, procedures, and safety requirements.
Previous experience leading, training, and motivating teams in a fast-paced hospitality environment.
Ability to multitask, stay organized, and maintain a high level of attention to detail.
Strong communication skills and ability to provide clear directions to the team.
Positive, gracious, friendly, and professional demeanor.
Ability to work independently and collaborate with other departments to promote teamwork.
Ability to remain calm and make sound decisions in stressful or unexpected situations.
Must be able to read, write, speak, and understand English.

Nice To Haves

Bachelor's degree preferred.
Intermediate to proficient understanding of computer systems such as HUBOS, HotSOS, Microsoft Word, Excel, and Outlook is preferred.
Additional language skills are preferred.
Knowledge of federal, state, and local regulations related to employment, occupational safety and health, wage and hour requirements, and labor relations is preferred.

Responsibilities

Lead, train, motivate, and supervise the housekeeping team, ensuring tasks are properly assigned and cleaning procedures are consistently followed.
Conduct regular inspections of guest rooms, public areas, back-of-house spaces, and storerooms to ensure cleanliness and quality standards are met.
Create and manage housekeeping schedules to ensure proper coverage according to business needs.
Maintain adequate stock levels of cleaning supplies, amenities, and equipment, placing orders when needed.
Monitor the use of cleaning supplies and identify opportunities to optimize costs without compromising quality.
Address guest complaints or requests related to housekeeping standards and take appropriate corrective actions.
Track housekeeping performance indicators and report relevant updates to management.
Ensure compliance with health, safety, sanitation, maintenance, and emergency procedures.
Work closely with other departments to support smooth hotel operations and an excellent guest experience.
Cover breaks, vacations, and call-outs when needed.
Attend mandatory meetings and support company initiatives, including community events and corporate social responsibility goals.
Ensure confidential documents and guest-related information are handled securely and in accordance with company policies.
Promote a positive, professional, and team-oriented work environment aligned with Yurbban Hospitality Group values.

Benefits

Salary according to position and experience.
Career growth opportunities within a fast-expanding group.
Continuous training through Yurbban Academy.
A workplace where professionalism and great atmosphere go hand in hand.
Quarterly afterworks and teambuilding activities.
Paid time off
paid holidays
your birthday off
Discounts on all national and international stays for you, your family, and friends.
Discounts on wellness and gyms.
Health and retirement benefits, including health, vision, dental, alternative care, and retirement plans.