Night Auditor - Lennox Hotel Miami Beach
About The Position
As a Night Auditor, you will play a crucial role in ensuring the smooth and efficient operation of our establishment during the night shift. You will be responsible for overseeing the financial activities, guest services, and administrative tasks during the overnight hours. Your attention to detail, strong organizational skills, and ability to work independently will contribute to providing exceptional service to our guests and maintaining the financial integrity of the organization. Financial Reconciliation: Performing end-of-day accounting tasks, including verifying cash receipts, credit card transactions, and reconciling guest accounts to ensure financial accuracy. Welcome and promptly escort guests within the hotel during Night shift· Deal with all Front Office operations (check in; check out; escorting; cashier operations; guests care) according to Yurbban policies, procedures and compliance with our code of conduct· Dealing with enquiries both over the phone, face to face and via email Anticipate guests needs in order to provide an exceptional and unique guest experience· Handle cash and credit card payments as outlined Maintain high team focus by showing co-operation and support to all the hotel colleagues· Be punctual at all times and adhere to general hotel rules strictly Summarizing each night's operations and listing any follow-up tasks for management.
Requirements
- Professional English and Spanish required.
- Minimum experience: 3 years in hospitality industry.
- Office automation knowledge
- Enter and locate work related information using computers and/or point of sale systems.
- Possess a gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum eight-hour shift.
- Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
- Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
- Must have excellent communication skills and be able to read, write, speak and understand English.
- Employee must be legally authorized to work in the United States.
Nice To Haves
- Third language will be desirable
- Desirable to have previously managed a PMS
- An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, Nuvolo, Microsoft Word, Excel & Outlook is preferred
Responsibilities
- Performing end-of-day accounting tasks, including verifying cash receipts, credit card transactions, and reconciling guest accounts to ensure financial accuracy.
- Welcome and promptly escort guests within the hotel during Night shift
- Deal with all Front Office operations (check in; check out; escorting; cashier operations; guests care) according to Yurbban policies, procedures and compliance with our code of conduct
- Dealing with enquiries both over the phone, face to face and via email
- Anticipate guests needs in order to provide an exceptional and unique guest experience
- Handle cash and credit card payments as outlined
- Maintain high team focus by showing co-operation and support to all the hotel colleagues
- Be punctual at all times and adhere to general hotel rules strictly
- Summarizing each night's operations and listing any follow-up tasks for management.
Benefits
- Salary according to position and experience
- Career growth opportunities within a fast-expanding group
- Continuous training through Yurbban Academy
- A workplace where professionalism and great atmosphere go hand in hand
- Quarterly afterworks and teambuilding activities
- Paid Time off
- Holidays paid + your birthday off
- Discounts on all national and international stays for you, your family, and friends.
- Discounts on Wellness and GYMs
- Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
