Housekeeping Manager | Mesa Complex

ASM Global•Phoenix, AZ
•Onsite

About The Position

The Housekeeping Manager plays a critical role in delivering a clean, safe, and welcoming environment for every event at Mesa Convention Center. This position leads the day-to-day housekeeping operation, overseeing staffing, training, scheduling, and facility cleanliness to ensure the venue consistently meets the highest standards. Working closely with event management and operations teams, the Housekeeping Manager helps prepare the facility for a diverse range of events, from conventions and trade shows to concerts and community gatherings. This is an excellent opportunity for a hands-on leader who is passionate about operational excellence, team development, and creating exceptional guest experiences.

Requirements

  • Minimum of five years knowledge of general cleaning and techniques relative to housekeeping procedures
  • Knowledge of scheduling/staffing requirements for industry related field
  • Minimum of three years’ experience in proven supervisory role in field
  • Minimum high school diploma
  • Ability to undertake and complete multiple tasks
  • Demonstrated problem solving, with strong communication skills both verbal and written
  • Excellent organizational, planning and inter-personal skills

Nice To Haves

  • Some college coursework desired

Responsibilities

  • Develop and implement a preventive maintenance program to ensure overall facility cleanliness
  • In conjunction with the Housekeeping Management team, ensure accurate employee records including attendance and disciplinary action
  • Track expenditures within department to stay within department’s budget. Assist Director of Operations in developing operating budget for Housekeeping department
  • Research training opportunities for department and make recommendations for participation
  • Arrange annual training program for entire Housekeeping staff
  • Attend pre-convention meetings and weekly events meetings
  • Review Event Documents and prepare daily/weekly worksheets for the Housekeeping department
  • Delegate interdepartmental tasks pertaining to Housekeeping operations
  • Assist in administration of union agreement in conjunction with management team
  • Supervise crews as dictated by schedule conflicts in Supervisory absences
  • Communicate Departmental event charges to Event Management in a timely manner
  • Other duties as assigned

Benefits

  • medical
  • dental
  • vision
  • life and disability insurance
  • paid vacation
  • 401k plan
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