Event Manager | Mesa Complex

Legends Global•Mesa, AZ

16h•Onsite

About The Position

The Event Services Manager serves as the primary point of contact for clients and oversees the successful planning, coordination, and execution of events at Mesa Convention Center. This role partners closely with clients, venue staff, and service providers to deliver exceptional event experiences while managing event logistics, operational planning, staffing, and on-site execution. The ideal candidate is a highly organized, customer-focused leader who thrives in a fast-paced environment and excels at balancing multiple events, priorities, and stakeholder relationships.

Requirements

Bachelor's degree (B. A.) from four-year college or university
Minimum of two years management level experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade and consumer shows, athletic events, concerts, sales meetings, food, and beverage functions etc. in a Convention Center or Major hotel
Excellent verbal and written skills needed.
Working knowledge of the principles of facility management, services, and equipment for a similar facility
Excellent organizational, planning, and interpersonal skills
Exceptional written and verbal skills
Ability to prioritize multiple projects.
Demonstrate problem-solving and communication skills.
Supervisory experience required.
Professional presentation, appearance, and work ethic

Responsibilities

Supervises staff and oversees all aspects of facility operations related to events.
Meets with client groups to plan and organize assigned meetings and/or events.
Coordinates activities with the various service contractors for assigned meetings and/or events.
Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
Prepares cost estimates and monitors final billing.
Provides clear, concise, and timely communication of detailed requirements to operational departments.
Assists in scheduling operational set-ups to provide equipment or service needs.
Monitors and supervises facility set-up when necessary.
Assists in training Event Services staff.
Serves as primary liaison between clients and facility departments.
Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events.
Follows-up on all client requests, concerns, and problems.
Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
Serves as Manager on duty as required.