Housekeeping Manager | Valley River Inn

Columbia Hospitality • Eugene, OR

2d

About The Position

Manages the day-to-day operations of the housekeeping department. Follows all appropriate policies and procedures (e.g. key control, lost and found). Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals. Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of the house areas. Manages the departmental budget. Monitors revenue, expenses and labor costs. Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended. Establishes and maintains department equipment and supply inventory levels appropriate to property requirements. Advises guests, clients and team members on housekeeping matters. Selects, supervises trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards. Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures. Maintains all safety standards and trains all staff on safety procedures. Actively participates in the established safety committee. Conducts training on job standards and areas of responsibility as needed.

Requirements

• 3+ years’ experience in a housekeeping management role at an inn, hotel, resort or equivalent
• Working knowledge of all applicable laws, codes and regulations
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals.
• Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals.
• Ability to compute rate, ratio, discounts, interest, commissions, proportions, and percentages and to draw and interpret bar graphs.
• Ability to create a team environment within and across departments.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements.
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.

Responsibilities

• Manages the day-to-day operations of the housekeeping department.
• Follows all appropriate policies and procedures (e.g. key control, lost and found).
• Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.
• Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of the house areas.
• Manages the departmental budget.
• Monitors revenue, expenses and labor costs.
• Reports all unsafe conditions immediately.
• Ensures all equipment is properly maintained and functioning.
• Ensures all equipment is used only as intended.
• Establishes and maintains department equipment and supply inventory levels appropriate to property requirements.
• Advises guests, clients and team members on housekeeping matters.
• Selects, supervises trains, develops, schedules, disciplines, and counsels staff.
• Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures.
• Maintains all safety standards and trains all staff on safety procedures.
• Actively participates in the established safety committee.
• Conducts training on job standards and areas of responsibility as needed.

Benefits

• Cellphone Allowance
• Incentive Eligible
• LTD
• Bus Pass
• Get Paid Daily
• Paid Time off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program “Columbia Cares”
• Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed