Housekeeping Manager

Journal HotelsLos Angeles, CA
Onsite

About The Position

The Hollywood Roosevelt is looking for a Housekeeping Manager who will support and oversee daily housekeeping operations to ensure the highest standards of cleanliness, organization, and presentation throughout the hotel. As the Housekeeping Manager at The Hollywood Roosevelt, you will oversee daily housekeeping operations and provide leadership, direction, and support to ensure the highest standards of cleanliness, service, and guest satisfaction throughout the hotel. You will supervise guest room, public area, and back-of-house inspections while ensuring all areas meet company, health, and sanitation standards. This role will assist in driving department performance, profitability, and operational efficiency by managing labor, supplies, scheduling, and cost controls. You will partner with the Director of Housekeeping on departmental goals, financial performance, and process improvements while creating a safe, organized, and team-focused work environment. You will also support employee development through training, coaching, recognition, and regular team communication to maintain a culture of excellence.

Requirements

  • Results-driven hospitality professional
  • Strong leadership skills
  • Ability to motivate and develop a diverse team
  • Experience managing housekeeping operations
  • Experience implementing procedures
  • Experience controlling expenses
  • Experience maintaining high service standards in a fast-paced hotel environment
  • Organized
  • Adaptable
  • Able to prioritize effectively while managing changing business needs and unexpected challenges
  • Sound judgment
  • Strong decision-making skills
  • Commitment to safety, teamwork, and operational excellence

Responsibilities

  • Oversee daily housekeeping operations
  • Provide leadership, direction, and support to ensure the highest standards of cleanliness, service, and guest satisfaction
  • Supervise guest room, public area, and back-of-house inspections
  • Ensure all areas meet company, health, and sanitation standards
  • Assist in driving department performance, profitability, and operational efficiency by managing labor, supplies, scheduling, and cost controls
  • Partner with the Director of Housekeeping on departmental goals, financial performance, and process improvements
  • Create a safe, organized, and team-focused work environment
  • Support employee development through training, coaching, recognition, and regular team communication
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