Housekeeping Manager-Full-Service Branded Hotel-Long Island Ny
About The Position
A full-service branded hotel on Long Island, New York, is seeking a hands-on Housekeeping Manager to lead daily housekeeping operations, strengthen team performance, and maintain high standards of cleanliness and guest comfort. The manager is expected to be visible throughout the hotel and build a team that consistently delivers clean, well-maintained, guest-ready rooms. The position oversees housekeeping for guest rooms, public areas, and laundry. It includes leading and developing team members, maintaining brand standards, coordinating room readiness with the Front Office, and partnering with Engineering on maintenance concerns. The manager also monitors cleanliness feedback and scores, manages labor and inventory, oversees deep-cleaning schedules, and supports safe workplace practices and prompt follow-through on guest and operational concerns.
Requirements
- Previous Housekeeping Manager experience, or substantial Assistant Housekeeping Manager experience, in a full-service branded hotel.
- Demonstrated success leading housekeeping teams and maintaining strong cleanliness and inspection results.
- Strong knowledge of room inspections, labor planning, inventory controls, and housekeeping productivity standards.
- Ability to train effectively, address performance concerns, and build consistent accountability.
- Strong communication, organization, and problem-solving skills.
- Availability to work a flexible schedule, including weekends and holidays.
Nice To Haves
- Experience with Marriott, Hilton, Hyatt, or another comparable major hotel brand.
- Experience in a high-volume hotel and union environment.
Responsibilities
- Lead daily housekeeping operations for guest rooms, public areas, and laundry in accordance with brand cleanliness and presentation standards.
- Recruit, train, schedule, coach, and hold team members accountable for quality, productivity, and service.
- Conduct daily room and public-area inspections, address deficiencies, and verify corrective action.
- Coordinate with the Front Office to prioritize room assignments, manage room readiness, and support timely check-in.
- Partner with Engineering to identify maintenance concerns, track repairs, and ensure rooms return to service in appropriate condition.
- Monitor guest feedback and cleanliness scores, identify recurring issues, and implement measurable improvements.
- Manage staffing, labor costs, overtime, and productivity based on occupancy and operational needs.
- Maintain inventory and controls for linens, amenities, cleaning supplies, and equipment.
- Oversee deep-cleaning schedules and reinforce safe chemical handling, equipment use, and workplace practices.
- Ensure clear shift handoffs and prompt follow-through on guest requests, lost and found, and operational concerns.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
