Housekeeping Manager

Hilton Garden Inn Bozeman•Bozeman, MT

17h•Onsite

About The Position

The Housekeeping Manager is an hourly leadership position within our Rooms department (housekeeping), responsible for overseeing weekend housekeeping operations and ensuring a consistently clean, safe, and welcoming environment for guests. This role requires previous housekeeping experience and is ideal for someone looking to grow into or continue in a supervisory capacity. You will lead the weekend housekeeping team, supporting staff, monitoring room quality, and maintaining departmental standards. There is also the possibility of additional hours during the week working as a housekeeper when not scheduled in a supervisory role.

Requirements

Willingness and availability to work additional hours as a housekeeper when not supervising, based on operational needs
Strong attention to detail and commitment to high standards of cleanliness and guest satisfaction
Effective communication skills in English, both verbal and written
Ability to organize, prioritize, and delegate tasks in a fast-paced environment
Physical ability to stand, walk, bend, lift, and perform repetitive cleaning tasks for extended periods
Basic problem-solving skills and the ability to address guest and staff concerns professionally
Reliable, punctual, and able to work independently with minimal supervision
1+ year of housekeeping experience in hospitality, residential, or similar environments

Nice To Haves

Prior supervisory or team lead experience strongly preferred

Responsibilities

Oversee and coordinate housekeeping operations
Assign daily room and task schedules to housekeeping staff and ensure coverage for all required areas
Inspect guest rooms and public areas for cleanliness, maintenance issues, and adherence to company standards
Provide guidance, coaching, and on-the-job support to housekeeping staff to ensure efficient, high-quality work
Assist with hands-on cleaning duties as needed to support the team and maintain productivity
Monitor supply levels, report shortages, and help maintain proper inventory of linens, cleaning products, and equipment
Communicate effectively with front desk, maintenance, and management to address guest needs and resolve issues promptly
Document and report any housekeeping, safety, or maintenance concerns to the appropriate parties
Support training of new housekeeping staff on cleaning procedures, safety practices, and property standards
Work additional hours as a housekeeper when not scheduled as weekend supervisor, as business needs allow