Housekeeping Manager

TouchmarkEdmond, OK
Onsite

About The Position

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY • I AM A FRIEND • I AM A GIVER. Touchmark at Coffee Creek is Edmond’s leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. As our Housekeeping Manager, you will contribute to the overall success of our community by fostering an environment of cooperation and teamwork, leading and mentoring a team of Housekeepers, and visiting with residents to determine the quality of service being provided by your team. The person who fills this role will be accountable for all aspects of the day-to-day housekeeping operations of our community, ensuring all areas of the community are maintained at the highest level of cleanliness and order at all times.

Requirements

  • Commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and to encourage others to be allies, friends, and givers.
  • High school diploma or equivalent.
  • At least two years’ experience in housekeeping management.
  • Ability to read, write, and speak English in order to effectively communicate with residents and team members.
  • Physical ability to perform tasks that require continuous walking, standing, bending, and lifting.
  • Proficient with computers, including Microsoft Office applications.
  • Ability to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors.
  • Flexible availability to include weekend coverage.

Nice To Haves

  • Experience working as a housekeeper in a resort or retirement community.

Responsibilities

  • Foster an environment of cooperation and teamwork.
  • Lead and mentor a team of Housekeepers.
  • Visit with residents to determine the quality of service being provided by your team.
  • Be accountable for all aspects of the day-to-day housekeeping operations of our community.
  • Ensure all areas of the community are maintained at the highest level of cleanliness and order at all times.

Benefits

  • Competitive compensation and benefits package for team members who work 30+ hours per week.
  • Paid time off (including holidays).
  • Health, dental, and vision insurance plans for employees and eligible dependents.
  • Education assistance.
  • Bonus and retirement plans.
  • Health care, dependent care, and commuter Flexible Spending Accounts.
  • On-Demand Pay allows you to access pay as you earn it.
  • Employee Assistance Program.
  • Supplemental insurance options.
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