Housekeeping Lead

Avion Hospitality•Houston, TX

2d•Onsite

About The Position

The Housekeeping Lead supervises the daily activities of the Room Attendants and House Attendants in the Housekeeping department. He or she will also act as a point of contact in the absence of the Supervisor.

Requirements

Supervises the daily activities of the Room Attendants and House Attendants in the Housekeeping department.
Acts as a point of contact in the absence of the Supervisor.

Responsibilities

Support Manager in assigning the work of Room Attendants and House Attendants and assists the Housekeeping associates by jumping in and cleaning as needed.
Check and maintain adequate level of supplies and material and request replenishment of supplies as required.
Work with Front Desk and Maintenance Departments regarding the status of rooms and common areas ensuring that guest requirements are met according to Hotel policy.
Assist the Housekeeper Manager and Supervisor in the daily checking of guest rooms and designated staff areas, public areas maintaining cleanliness standards.
Ensure guest lost items are secured and policies followed.
Carry out opening and closing procedures including hosting morning meeting and assigning rooms and tasks.
Ensure prompt email communication with other departments.
Assist with team member orientation and training within the department.
Attend meetings as requested and contribute new ideas to the overall success of the operation.
Lead by example and communicate with all team members in a fair and respectful way.
Inspire the team to achieve high standards of work and guest care.
Follow all emergency procedures.
Ensure all guest comments and feedback are acknowledged and followed up promptly.
Carry out Room Attendant and House Attendant duties when required.
Any other housekeeping related tasks as designated by the Housekeeping Manager or Supervisor