Housekeeping Lead

Forest Home•Forest Falls, CA

2d•Onsite

About The Position

Responsible for cleaning, servicing, and setting up guest rooms, meeting spaces, restrooms, buildings, and staff offices with excellence, while also providing leadership and support to the housekeeping team. This role helps ensure operations run smoothly and that all spaces meet Forest Home’s standards with the highest internal and external service in mind.

Requirements

High school diploma or equivalent
1-2+ year experience in housekeeping preferred.
Previous leadership or team lead experience preferred.
Uphold and support the Mission, Vision, and Core Values of Forest Home
Demonstrate a growing faith, including the ability to pray with and for others; actively participate in staff spiritual life
Maintain a professional attitude through performance, appearance, and demeanor
Strong customer service skills with the ability to serve with integrity and alignment to organizational standards
Self-starter with strong work ethic and ability to perform high-quality work
Strong problem-solving, communication, and organizational skills
Ability to lead with accountability and support while working both independently and as part of a team
Regular, reliable attendance and ability to work flexible hours, including weekends and evenings
Ability to lift up to 50 lbs regularly
Valid driver’s license with the ability to safely operate company vehicles and maintain reliable transportation in all types of weather conditions.
Signed statement of faith

Responsibilities

Leads daily cleaning operations for cabins, meeting spaces, and common areas
Coordinate room turnovers, mid-week refreshes, and seasonal transitions
Ensure all spaces meet Forest Home cleanliness and guest-ready standards
Monitor inventory levels of linens, supplies, and cleaning materials
Perform and support routine cleaning, including floors, restrooms, and high-touch areas
Ensure proper use and care of cleaning equipment, vacuums, and supplies
Identify and report maintenance or repair needs in a timely manner
Assist with set up as needed to support facility readiness
Lead and support housekeeping staff in daily operations
Assign, prioritize, and monitor cleaning tasks to ensure timely completion
Provide training, guidance, and quality checks on completed work
Support high-demand turnover days and urgent operational needs
Report cleaning progress, concerns, and facility needs through proper channels
Communicate clearly with supervisors and other departments regarding room status and priorities
Ensure safe work practices and proper use of cleaning chemicals and equipment
Maintain organized workspaces, storage areas, and supply rooms
Provide excellent customer service to guests and staff
Support staff spiritual life activities and perform other duties as assigned