Housekeeping Lead

Hebrew SeniorLife•Dedham, MA

1d•Onsite

About The Position

The Housekeeper Lead performs housekeeping and cleaning activities within well-established guidelines and assigned areas. They must maintain all areas of the facility in a clean and orderly fashion while using safe work practices and correct body mechanics in accordance with established procedures and state regulations. A secondary, but equally important aspect of this position is to treat all members of the Orchard Cove community with respect and caring at all times. The Housekeeper Lead will be a backup in the absence of the Housekeeping Manager. Parts of this role include attending meetings with residents and families, oversight of quality, supervision of staff, and assisting in many other areas of Orchard Cove. The Lead ensures that the entire facility or any area assigned is maintained in a clean and sanitary condition by performing daily cleaning, room and floor care, moving, and other tasks assigned to provide for a safe and efficient quality of care and welfare of the residents, staff, and visitors in a healthful environment. He/she also ensures that good housekeeping services are performed in every department, common area, or assigned area and meets all expectations, requirements, and acceptable cleaning practices. The Housekeeping Lead is responsible to respond to requests/calls/emergencies from the front desk, skill nursing floor, and enhance living floor. Informs Nursing when appropriate of any observed needs of the residents.

Requirements

High school diploma a plus
Five years housekeeping experience preferred in a healthcare facility
Command of English preferred
Knowledge of infection control policies
Knowledge of equipment performance
Demonstrates a strong commitment to the philosophy and goals of the mission of Hebrew Senior Life and recognize resident/patient dignity and choice in aspects of daily life.
Must have excellent communication skills
Ability to easily interact with residents and families
Demonstrate to residents and their families that you are “emotionally” present by listening attentively and attending to concerns/needs.
Communicates with residents/families/visitors/staff in a calm, sensitive, and supportive manner that conveys respect, caring and sensitivity.
Listens and respects others’ opinions.
Responsible for communicating and responding to issues and problems within the household in a timely and efficient manner
Demonstrates knowledge and efficient use of cleaning techniques, equipment and tools
Capable of finishing the daily schedule in the time allotted
Excellent professional customer service and communication skills and the ability to listen and follow oral instructions
Ability to follow oral and written instructions.

Responsibilities

Clean patient rooms, offices and waiting areas using cleaning chemicals and disinfectants
Clean and sanitize floors, equipment and sand furniture according to infection-control policies
Maintain cleanliness of Public areas, which includes rest rooms, Activity areas, common rooms and corridors
Operate various types of cleaning equipment
Handle and dispose of waste using standard procedures
Clean mattresses and beds according to established procedures
Collect dirty laundry from patient areas and place in designated locations
Distribute clean linen and gowns
Maintains equipment, tools and Housekeeping areas in a clean, orderly and safe condition
Responds to emergencies, special needs and spills as required or directed
Trash removal and Vacuum
Following safety and infection control procedures
Restocking of paper and soap supplies
Dusting
Other housekeeping related tasks as assigned SNF & ALU floors
Train new staff and/or assign experienced staff to provide training.
Act as a backup in the absence of the Housekeeping Manager
Assist manager/supervisor with ensuring that staff have completed their assignments.
Assist other associates as necessary or directed.
Communicates issues/concerns to leadership that may require quality monitoring
Follows all policies, procedures and culture set forth by the organization
Accomplish all responsibilities without supervision/assistance after the training period is completed
Demonstrates attention to detail and thoroughness
Acts in a manner outside the traditional “role” as needed in order to meet residents’/patients’ needs
Maintain confidentiality and privacy of the residents
Contributes to the development of a culture of caring
Shows flexibility to meet the needs of the residents and staff
Pays attention to own and others safety while using equipment and supplies