Housekeeping Lead

Concord Hospitality Enterprises•Pinehurst, NC

18h•Onsite

About The Position

We are hiring a Housekeeping Lead! This role focuses on providing the highest quality of service to the customer at all times, ensuring guest satisfaction through room cleanliness and attention to guest needs. The Housekeeping Lead will follow daily cleaning procedures, check fixtures and equipment, and report maintenance needs. This position also involves performing general cleaning duties, maintaining supplies, and ensuring the cleanliness of carts and linen rooms. Additionally, the role requires knowledge of laundry equipment operation and maintaining public area cleanliness.

Requirements

Provide the highest quality of service to the customer at all times.
Ensure guest satisfaction through room cleanliness and attention to guest needs.
Clean rooms daily following the Housekeeping Guidelines.
Check fixtures, television, radio, and heating/cooling equipment for proper operation.
Inspect room for maintenance needs and report on maintenance service requests.
Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
Log rooms cleaned on daily housekeeping report.
Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
Know how to operate laundry equipment and maintain public area cleanliness.

Responsibilities

Provide the highest quality of service to the customer at all times.
Ensure guest satisfaction through room cleanliness and attention to guest needs.
Clean rooms daily following the Housekeeping Guidelines.
Check fixtures, television, radio, and heating/cooling equipment for proper operation.
Inspect room for maintenance needs and report on maintenance service requests.
Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
Log rooms cleaned on daily housekeeping report.
Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
Know how to operate laundry equipment and maintain public area cleanliness.