Seasonal Festival of Lights Housekeeping Houseman

Pyramid Global Hospitality•Riverside, CA
•Onsite

About The Position

The Mission Inn Hotel & Spa is seeking an enthusiastic, dependable, and service-oriented individual to join our team as Seasonal Festival of Lights Housekeeping Houseman for the Annual Festival of Lights celebration. This seasonal position plays an important role in helping create a memorable and welcoming experience for our guests and visitors throughout the holiday season. The ideal candidate will take pride in their work, demonstrate professionalism, work well with others, and be prepared to contribute to the successful operation of this special annual event. As part of the Festival of Lights team, you will have the opportunity to work in a unique and exciting environment while supporting the traditions, guest experiences, and seasonal activities that make this celebration so special at The Mission Inn Hotel & Spa. The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Requirements

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
  • Lift, carry and position loads of at least 25lbs.

Responsibilities

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
  • Pickup clean linen and refill the par stock of linen on each floor pantry.
  • Deliver towels, cribs, cots and other items to the guest rooms on requests.
  • Perform duties of room attendant when necessary.
  • Refill the par stock of guest amenities and supplies on each floor pantry.
  • Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
  • Clean all public areas in the prescribed manner while following department standard operating procedures.
  • Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
  • Always respond in a friendly, helpful manner to guests and other team members.
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