Seasonal Festival of Lights House Housekeeping Supervisor

Pyramid Global Hospitality•Riverside, CA

23h•Onsite

About The Position

The Mission Inn Hotel & Spa is seeking an enthusiastic, dependable, and service-oriented individual to join our team as Seasonal Festival of Lights Housekeeping Supervisor for the Annual Festival of Lights celebration. This seasonal position plays an important role in helping create a memorable and welcoming experience for our guests and visitors throughout the holiday season. The ideal candidate will take pride in their work, demonstrate professionalism, work well with others, and be prepared to contribute to the successful operation of this special annual event. As part of the Festival of Lights team, you will have the opportunity to work in a unique and exciting environment while supporting the traditions, guest experiences, and seasonal activities that make this celebration so special at The Mission Inn Hotel & Spa. The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.

Requirements

6 months experience in a similar Housekeeping position desirable
Engaging and caring personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to read room numbers, dates, and basic instructions.
Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
Lift, carry and position loads of at least 25lbs.

Responsibilities

Engage with guests to ensure their stay is going well
Work as a team to accomplish the goal of resort/hotel cleanliness
Coordinates the day’s work flow and distribution of duties
Inspect guest rooms following highest quality standards.
Hold department employees accountable for the highest quality standards.
Supervise and train staff to ensure that standards of cleanliness are maintained.
Assists with performing inventory of linen and supplies.
Assists in completion of performance evaluations.
Uses judgment and experience to distribute work, assign rooms and duties to staff
Coordinate activities with Front Desk Supervisor and staff.
Reports maintenance needs accordingly
Ensures employees are using/handling cleaning chemicals safely.
Finds coverage for callouts or when house counts increase
Perform other related duties as requested by Management