Housekeeping Floor Supervisor

KOLTER HOSPITALITY GROUP•St. Petersburg, FL

7d•$18 - $18•Onsite

About The Position

A Kolter Hospitality Housekeeping Supervisor delivers service excellence to our guests and ensures the creation of a larger than home, welcoming experience. This position is responsible for daily supervision of cleaning and assists in administration of Housekeeping services in safe and efficient manner.

Requirements

Be effective and innovative in handling and solving problems in the workplace.
Remain positive and helpful while keeping a steady pace.
Committed to the success and growth of the company.
Act honorably, even when no one is watching.
Eagerness to grow and/or develop within the company
Passionately provide personalized guest service
Able to work most weekends and holidays.
Report to work on time and in proper uniform.
Previous experience overseeing/directing a team.
Ability to stand/walk for up to 8 hours.
Occasional lifting, pushing and pulling.

Nice To Haves

Hotel experience a plus.

Responsibilities

Supervise the housekeeping staff
Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
Break out the house and provide team with daily assignments
Evaluate the staff’s job performance and coach and counsel as necessary.
Train and supervise all new associates and provide on-going training for current staff.
Clearly communicate the standards of performance and ensure all required training occurs.
Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house
Ensure compliance with proper cleaning techniques, procedures, and brand standards.
Check for early make-ups, special requests and VIPs.
Order supplies and maintain accurate inventory.
Follow proper lost and found procedures for items left behind in a guest room.
Follow all safety procedures while working.
Run a departure report and recheck all rooms showing up in your assigned section.
Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention by the Engineering team.
Call in ready rooms to Housekeeping Department; enter room status in housekeeping computer.
Perform other duties as assigned