Housekeeping Floor Manager - Luxor

MGM Resorts International • Hempfield Township, PA

23h • Onsite

About The Position

As a Housekeeping Floor Manager, you’ll take charge of the day-to-day operations of assigned floors, ensuring rooms shine with absolute cleanliness. Your leadership will be essential in maintaining the property’s high standards, creating a welcoming environment for guests. Every day, you’ll have the opportunity to lead a dedicated team, ensuring all tasks are performed effectively for an exceptional guest experience. At MGM Resorts, the goal is to entertain the human race and provide an unforgettable escape. The company offers diverse teams of world-class talent and a collaborative environment, with a wide variety of exciting career opportunities and access to unlimited growth. MGM Resorts is committed to respecting differences, embracing diversity to achieve best-in-class experiences, and creating stronger ties with employees, guests, suppliers, and community partners. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

Requirements

• 2+ years of prior relevant experience in related field
• High School Diploma or GED
• Must be 18 years of age or older

Nice To Haves

• Leadership experience is preferred

Responsibilities

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees