Housekeeping Dispatch - Margaritaville Resort Biloxi

Biloxi Lodging • Biloxi, MS

3d

About The Position

A Housekeeping Dispatcher serves as the hotel’s central communication hub. The role manages guest requests, assigns cleaning tasks, and updates room statuses in the property management system (PMS). The dispatcher coordinates with housekeeping, the front desk, and maintenance to support timely room readiness and high-quality guest service. The position requires prioritizing tasks, using communication tools, and working in a fast-paced environment.

Requirements

• Excellent verbal communication skills for interacting with guests and staff.
• Experience with housekeeping software or MS Office.
• Ability to multitask, handle high-pressure situations, and prioritize urgent requests.
• Previous housekeeping or hospitality experience is often required.

Responsibilities

• Manage guest requests.
• Assign cleaning tasks.
• Update room statuses in the PMS system.
• Coordinate between housekeeping, the front desk, and maintenance.
• Prioritize tasks to support timely room readiness and high-quality guest service.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed