Housekeeping Director \ Hotel Indigo \ West Chester

West Chester Hotel & Seafood Kitchen•West Chester, PA

9d•Onsite

About The Position

Hotel Indigo West Chester is hiring a Housekeeping Director to oversee the hotel’s Housekeeping department. The director is responsible for achieving the department’s goals and quality standards, including cleanliness, associate morale, budgetary goals, and interdepartmental relations. The role includes maintaining working knowledge of housekeeping cleaning equipment and preventive maintenance programs; training associates in the proper use and handling of equipment and chemicals; and managing department meetings, schedules, overtime, inspections, supplies, and equipment. The position is with Onix Hospitality, which owns and manages hotels in the Mid-Atlantic region and Florida.

Requirements

A minimum of 2 years of housekeeping management experience in a hotel setting.
Ability to work weekdays, weekends, and holidays.
Any combination of education, training, and/or experience that provides the knowledge, skills, and abilities required to perform the job.

Nice To Haves

High school graduate preferred.

Responsibilities

Oversee the Housekeeping department and help achieve its goals and quality standards.
Manage standards of cleanliness, associate morale, budgetary goals, and interdepartmental relations.
Maintain working knowledge of housekeeping cleaning equipment and preventive maintenance programs.
Train associates in the proper use and handling of cleaning equipment and chemicals.
Schedule productive monthly departmental meetings and hold weekly meetings with the General Manager.
Prepare and obtain the General Manager’s approval for the weekly schedule, then post it in a timely manner.
Control overtime through proper scheduling based on room counts and respond to problems.
Conduct daily walk-arounds and document inspections of guest rooms and public areas; forward inspection records to the General Manager.
Develop and implement an incentive program recognizing positive guest satisfaction survey results and associates specifically mentioned in guest comments.
Manage linens, blankets, room supplies, and equipment, including vacuums, washing machines, and dryers.

Benefits

Competitive salary.
Affordable medical, dental, and vision benefits for employees and their families.
401(k) retirement plan with company match.
Flexible spending accounts (FSA).
Paid time off and paid holidays.
Short-term disability and maternity leave options.
Personal and family medical leave.
Company-provided life insurance and long-term disability coverage.
Employee perks program.
Discounted entertainment tickets through Tickets At Work.
Tuition reimbursement.
In-facility training and in-service programs.
Employee assistance program.
Free will and estate preparation services.
Optional legal and identity protection services.
Verizon Wireless discount.