Housekeeping Coordinator

Four Seasons Hotels and Resorts•Philadelphia, PA

12d•Onsite

About The Position

The Housekeeping House Attendant stocks linen rooms and storage areas with clean linens. Pick up and deliver guest request items. Gives assistance to Guestroom Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times. Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality; accommodating any special requests.

Requirements

Knowledge of housekeeping
Good communication skills
Physical mobility such as lifting, walking, bending and moving objects up to 70 lbs.
Positive attitude and willingness to learn
Flexible schedule and the ability to work all shifts, weekends and holidays.
Reading, writing and oral proficiency in the English language.

Responsibilities

Keeps all guest corridors and public areas neat, vacuumed and dusted.
Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free.
Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas.
Removes all trash from areas.
Moves racks of clean Rooms linen to Guest Room floors.
Empties trash and dirty linen from guest room floors.
Responds to guest requests and inquiries while in the lobby.
Can answer guest questions and direct them to the areas they desire to be in.
Assists Housekeepers as required.
Helps move beds and furniture, turns mattresses, removes or hangs sheers and drapes.
Stocks Linen Storage Rooms and Armoires daily with supplies and amenities.