Housekeeping Coordinator

YMCA of Greater Toronto•King, ON

3d•Onsite

About The Position

The Housekeeping Coordinator supports the smooth and effective operation of housekeeping services by ensuring the facility remains clean, safe, and consistently guest-ready across all areas. The role helps maintain adequate staffing levels and operational continuity by supporting scheduling and coordinating staffing solutions when gaps arise, while working closely with the Supervisor and external partners as needed. It also plays an active role in translating operational plans into day-to-day execution, staying connected to service delivery to ensure standards of quality, safety, and efficiency are met.

Requirements

Standard First Aid and CPR certification required
WHMIS and Workplace Safety Core Training required
Minimum 2 years of experience in administrative tasks
Solid computer skills, including proficiency with Outlook, MS Explorer, MS Excel, guest booking systems (hotel or camp), and facility management applications
Excellent time management and written and oral communication skills, with the ability to effectively manage administrative duties on a daily basis while balancing housekeeping responsibilities
Well-developed interpersonal and relationship-building skills, with the ability to establish rapport and communicate effectively with members, staff, volunteers, and clients
Proven ability to work constructively as a team member in a complex organizational setting
Ability to bring out the best in others and act as a role model to staff members
Focus on quality, creativity, and innovation
Flexible availability to work days, evenings, and weekends (and outdoors during all seasons)
Must have access to a vehicle. YMCA Cedar Glen Outdoor Centre is not accessible by public transit
Commitment to diversity, equity, inclusion and building a sense of belonging
Commitment to the YMCA’s Mission, Vision and Values
Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter
Job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required.
The YMCA only considers applicants who are legally entitled to work in Canada.

Nice To Haves

supervisory experience is preferred

Responsibilities

Support the Facility Supervisor in coordinating and overseeing the housekeeping team to ensure effective daily operations, appropriate staffing coverage, and a high-quality guest experience
Develop and maintain a minimum three-week staffing schedule aligned with operational demands, and coordinate with external vendors to address potential staffing shortages
Assign daily cleaning tasks through the CampBrain booking platform, including room assignments, meeting space preparation, and dining setups based on meal counts and operational requirements
Assist the Supervisor with recruitment, orientation, training, performance management, and ongoing development of housekeeping staff
Oversee and support the accurate completion of hourly payroll using time and labour management systems
Ensure compliance with Public Health standards and requirements related to cleaning, sanitation, and hygiene across the facility
Prepare guest rooms for arrival in accordance with daily bookings, including cleaning bathrooms, mopping floors, changing linens, dusting, vacuuming, and bed making
Perform laundry operations, including collecting, processing, washing, drying, folding, restocking, and distributing linen supplies
Clean and maintain meeting rooms, corridors, and staff areas through dusting, vacuuming, mopping, surface cleaning, and waste removal
Clean and sanitize public washrooms, including sinks, toilets, mirrors, and countertops, while restocking supplies and maintaining cleanliness standards
Execute scheduled deep-cleaning and project work, including carpet extraction, interior window cleaning, laundering of heavy items, and cleaning of walls and ceilings
Apply Workplace Health and Safety practices and procedures to maintain a safe environment for participants, staff, and property
Deliver high-quality customer service to participants in alignment with organizational standards and service expectations
Perform other duties as assigned